During the press event in San Francisco, Haru Akenaga, President of NIS America apologized sincerely for the technical and translation issues in the localization of Ar Tonelico II. Instead of trying to make up excuses, Akenaga admitted some of the problems were "careless mistakes" and promised "to put their best efforts into improving the quality of localization".
We will have our interview up later with the Localization Coordinators at NIS America who talked a little about the overall translation process at NIS America as well as some of the problems that happened with Ar tonelico II.