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Wednesday, 25 April 2018 22:13

Site Maintenance, Updates, and Page Rank Problem

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In keeping with the past tradition of reporting upgrades and technical problems on the website, we are releasing the information regarding two severe server side problems. One that was causing users to have access problems and the other that stopped analytic and metrics from being recorded causing a 495% drop in page rankings.

For more information, please read on.

 

Website Page Ranks Drop
Start: September 2017
End: April 2018

A problem that affected the website's page rank along with metrics and analytics from being recorded or logged was discovered server side and patched.
A patch was applied in January 2018 described below that had initially fixed the issue, reoccurred several days later and was not rediscovered and finally patched in April 2018.

Impact: Website metrics and analytics between the months of September 2017 and April 2018 are unavailable.
Page rankings across various platforms such as Alexa and Google have been affected resulting in a 495% drop in rank.

missingstats

alexa

Website Slowness and Downtime (503 Errors)
Start: ~ October 2017
End: January 2018

A server side routing issue appearing sometime between October and November 2017 was causing slow load times in addition to intermittent 503 errors.
Upon further investigation, the website had a downtime of 58.95% using a 1 day sample.

Server side patches and IP address migration resolved the issue.

Impact: Visitors were unable to access the website or experienced severe load times.

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Last modified on Wednesday, 25 April 2018 23:25
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